WELCOME TO OUR DENTAL CLINIC, BASED IN CARLETONVILLE

Your teeth may be in a good condition, but it’s still important to see the dentist regularly because problems can exist without one knowing, for example gum (periodontal) disease. Your smile is important, and your dentist can help keep your smile healthy.

Yes. A good place to start would be to tell your dentist about your dental phobia. Your dentist would then be able to factor this into his or her treatment protocol, and do everything possible to ensure that you are comfortable during your appointment. We do use several medicaments & techniques that allow for painless injections. One also has the option to request sedation.

The American Academy of Pediatric Dentistry recommends that children first see a dentist as early as 6 months of age (when the first teeth erupt) & no later than one year of age. During this time, your child’s baby teeth will be erupting and your dentist can examine the health of your child’s first few teeth. After the first visit, it is important to schedule regular check-ups every 6 months.

One should do a regular check-up at least once every 6 months. Patients who are at a greater risk for oral cancer or gum disease may be required to see the dentist more than twice a year. Your dentist will help determine how often you should attend for a routine consultation & cleaning.

• Proof of Identification: Identity Document / Birth Certificate (Child) / Passport
• Medical Aid Card for those on a medical aid

We are contracted with several dental administrators and medical aid providers Please contact us to find out if we are contracted to your medical aid. We also accept the following:

• • Credit & Debit Cards
  • EFT’s

Any person not listed as a dependent cannot be claimed for on a particular medical aid. This is a non-fraudulent practice. Any member that is not on a medical scheme will have to be consulted with & treated as a private / cash patient.

We are unable to provide payment terms. We offer reasonably priced dental treatments that need to be settled in cash or by card, or by your medical aid provider.

We charge a fee of R100 for appointment not kept. We require a 24h notice period for rescheduling or cancelling an appointment. This will have to be paid prior to any future treatments being rendered.

When an account remains wholly or partially unpaid, the onus rests on the main member to settle the unpaid balance. We do pre-authorise treatments prior to your appointment, however this is not a guarantee for payment.

Yes, a 20% co-payment is applicable to Sisonke patients on the Heritage Plan, taking into account that we are a private practice. The co-payment due depends on the total cost of the treatment at any specific visit. Usually this needs to be settled immediately after your appointment.